3 дня назад
Technical Delivery Manager (Healthcare)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Technical Delivery Manager (Healthcare): Managing end-to-end service delivery for customer accounts across healthcare and Medicaid solutions with an accent on program governance, financial optimization, and cross-functional coordination. Focus on building metrics-driven delivery processes, managing escalations, aligning infrastructure and engineering teams, and leading recruitment and performance management.
Location: Remote within the United States. Applicants must be U.S. citizens, Green Card holders, EAD holders, or candidates eligible for an H-1B transfer; new H-1B visa petitions cannot be sponsored.
Company
is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States.
What you will do
- Manage end-to-end service delivery for assigned customer accounts and advise the Account General Manager on delivery matters.
- Review customer contracts, terms, and conditions, and assess their impact on delivery.
- Coordinate infrastructure, security, IT, implementation, engineering, product management, and shared service teams.
- Implement delivery status reporting tailored to customer and internal stakeholders.
- Establish data- and metrics-driven governance with systematic escalation processes, including escalation to the COO when necessary.
- Lead recruitment, coaching, mentoring, performance management, and other people management activities.
Requirements
- 12+ years of professional experience.
- Strong program management skills covering both strategic and tactical delivery management.
- Strong financial acumen and the ability to balance client value with cost optimization.
- Experience collaborating across deeply matrixed environments and large teams.
- Strong interpersonal and relationship-building skills with clients and internal teams.
- In-depth understanding of healthcare and Medicaid businesses, clients, and solutions.
Culture & Benefits
- Remote contract opportunity with an established technology consulting and software development organization.
- Work on cloud, AI, data, enterprise, health, and human services solutions.
- Career growth opportunities and collaboration across multidisciplinary teams.
- Equal employment opportunity workplace.
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