Cardiology Patient Navigator (Coordinator) (Cardiology)

Location: Remote from Quito, Ecuador; U.S. business hours (CST) required

Salary: USD 5–6 per hour

Company

hirify.global supports U.S.-based cardiology care teams with patient coordination and clinical operations.

What you will do

• Manage patient scheduling, reminders, follow-up workflows, and care coordination in EMR/EHR systems.
• Conduct telephonic and remote outreach to reinforce care instructions and coordinate next steps.
• Support cardiology care pathways, including CHF management protocols.
• Track testing schedules, appointments, and remote patient monitoring workflows across a caseload of 150+ patients.
• Coordinate with providers to maintain continuity of care and escalate clinical concerns within scope.
• Maintain clinical documentation and support billing and insurance coordination.

Requirements

• Clinical healthcare background such as CNA, MA, RN, or an equivalent credential.
• At least 3 years of experience in healthcare, telehealth, or medical office settings.
• Experience in care coordination or care management, preferably in telephonic or remote settings.
• B2+ English and B2+ Spanish proficiency are required.
• Experience with EMR/EHR systems and strong patient-centered communication skills.
• Ability to work U.S. business hours (CT) from Ecuador.

Nice to have

• Experience in cardiology, med-surg, ICU, cardiac step-down, CCU, or home health.
• Outpatient cardiology, home health, or telemedicine experience.
• Remote patient monitoring experience.
• Medical billing or prior authorization knowledge.
• Contractor experience or experience in startup and evolving environments.

Culture & Benefits

• Remote work in a high-volume patient care environment.
• Collaborative communication with patients, providers, and clinical teams.
• Self-directed work with evolving processes and systems.
• Use of EMR/EHR systems and remote patient monitoring platforms.