Cardiology Patient Navigator (Cardiology)

Location: Remote · Global; Conditions: Guatemala City, Guatemala. Required availability during US business hours, Central Time (CT).

Salary: USD 5–7 per hour

Company

hirify.global supports a US-based cardiology team with remote patient care coordination and clinical operations.

What you will do

• Manage patient scheduling, reminders, follow-up workflows, and care coordination for a caseload of 150+ patients.
• Conduct telephonic and remote outreach to reinforce care instructions and coordinate next steps.
• Support cardiology care pathways, including CHF management protocols and remote patient monitoring workflows.
• Track testing schedules and appointments while coordinating continuity of care with the clinical team.
• Maintain accurate clinical documentation and support billing and insurance coordination.
• Escalate clinical concerns to providers within scope without diagnosing or prescribing.

Requirements

• Clinical healthcare background as a CNA, MA, RN, or equivalent credential.
• At least 3 years of experience in healthcare, telehealth, or medical office settings.
• Experience with care coordination or care management, preferably in telephonic or remote settings.
• B2+ English proficiency, assessed during screening.
• Experience using EMR/EHR systems and strong patient-centered communication skills.
• Ability to work US Central Time business hours consistently.

Nice to have

• Experience in cardiology, med-surg, ICU, cardiac step-down, CCU, or home health.
• Outpatient cardiology, home health, or telemedicine experience.
• Exposure to remote patient monitoring, CCM, utilization review, medical billing, or prior authorization.
• Previous contractor or startup/evolving-environment experience.

Culture & Benefits

• Remote work in a patient-first, collaborative, and outcomes-focused environment.
• Self-directed work with evolving processes and multiple concurrent priorities.
• Personal Windows or Mac laptop with at least 16 GB RAM.
• Windows 11+ or supported macOS with Google Chrome, plus an external monitor, mouse, keyboard, webcam, microphone, and headset.
• Reliable broadband with at least 100 Mbps download and 10 Mbps upload speeds.