Administrator, Office (Retail)

Location: Miami, FL — Dolphin Mall; onsite center management office

Company

Center management operations are supported from the Dolphin Mall office.

What you will do

• Provide administrative support to center management and coordinate administrative projects across departments.
• Manage accounts payable, accounts receivable, procurement card activity, petty cash, budgeting, and forecasting support.
• Coordinate short-term leasing administration, including Salesforce lease records, rent and tenant sales processing, insurance certificates, and opening documents.
• Administer fleet management processes, including PIN maintenance, receipt reconciliation, vehicle maintenance, and change forms.
• Maintain capital and operational service agreements, DocuSign agreements, insurance documents, office supplies, equipment, reports, and policy updates.
• Support marketing events, hiring and training of administrative staff, and weekly payroll and onboarding documentation when applicable.

Requirements

• High school diploma or equivalent; some college or professional education is preferred.
• 3–5 years of administrative office experience, preferably in office management and a fast-paced environment.
• Supervisory, coaching, delegation, prioritization, multitasking, and organizational skills.
• Knowledge of administrative procedures, customer service, conflict resolution, and financial reports.
• Accounts payable and receivable experience with systems such as Yardi.
• Working knowledge of Microsoft Office, Salesforce, web-based software, and strong verbal and written communication skills.

Culture & Benefits

• Work is based in the Dolphin Mall center management office.
• The role involves interaction with customers, tenants, co-workers, management, and administrative staff.
• Responsibilities require independent planning, task prioritization, initiative, and attention to detail.