Homeless Services, Coordinated Entry System Manager

Location: Los Angeles area or nationwide remote within the United States

Salary: $89,649–$152,404 per year

Company

hirify.global is an advisory and technology services provider supporting government agencies, nonprofits, and community partners with evidence-based solutions to complex social challenges.

What you will do

• Lead the implementation, operation, and continuous improvement of a Coordinated Entry System for a large Continuum of Care.
• Supervise direct reports and guide participating agencies in applying HUD requirements, CoC policies, assessment tools, prioritization rules, referral workflows, and matching protocols.
• Coordinate with housing providers, service organizations, government agencies, and community partners to improve referrals, housing move-ins, and system throughput.
• Facilitate provider meetings, case conferences, operational workgroups, and implementation committees while resolving partner concerns.
• Oversee CES data quality, HMIS data entry, performance monitoring, reporting, and improvement planning.

Requirements

• Bachelor’s degree in human services, public policy and administration, business, social work, or a related field; equivalent experience may be considered.
• At least 5 years of experience in homeless services, coordinated entry, supportive housing, housing navigation, or homelessness system operations.
• Experience managing teams, supporting professional development, and ensuring performance outcomes.
• Knowledge of the Continuum of Care program and HUD Coordinated Entry requirements.
• Experience managing multi-agency initiatives and stakeholder partnerships.
• Experience with HMIS or similar data systems, data-driven program management, project management, facilitation, and problem-solving.

Nice to have

• Master’s degree and knowledge of the McKinney-Vento Act, CoC, ESG, and other federal housing and services programs.
• Experience interpreting analytical reports, developing recommendations for executive leadership, and managing compliance monitoring.
• Experience developing Coordinated Entry policies, procedures, and quality assurance frameworks.

Culture & Benefits

• Full-time employment with a nationwide remote office option in the United States.
• Opportunity to collaborate with government agencies, nonprofits, housing providers, and community partners.
• Work focused on improving housing access and outcomes for people experiencing homelessness.
• Reasonable accommodations are available throughout the employment process.

Hiring process

• The role is contingent upon a contract award and is not an immediate opening.
• Interviews and offers are being conducted in anticipation of the contract award.
• Applications must be submitted directly by the applicant.