Employee Health & Benefits Client Manager (Employee Benefits)

Location: Must be within driving distance of the West Point or Columbus, Georgia offices and able to commute to the office at least five days per week.

Company

hirify.global Agency provides business insurance, employee health and benefits, retirement, and private client insurance solutions through a broad North American office network.

What you will do

• Build and maintain client relationships as the primary contact for employee health and benefits inquiries.
• Implement and administer health, dental, vision, and wellness programs.
• Assess client needs and develop benefits solutions aligned with organizational goals and budgets.
• Manage open enrollment, employee communications, enrollment meetings, applications, claims forms, policy changes, and cancellations.
• Coordinate with carriers, vendors, sales, underwriting, and compliance teams to resolve issues and maintain service quality.
• Prepare benefits utilization, claims, and program effectiveness reports and review plan documents and agreements.

Requirements

• Bachelor’s degree in Business Administration, Human Resources, or a related field preferred.
• 3–5 years of experience in employee benefits, insurance, or account management, preferably in a brokerage or agency environment.
• Strong knowledge of health and benefits regulations and industry trends, including ERISA, HIPAA, and ACA requirements.
• Excellent communication, negotiation, analytical, problem-solving, and client service skills.
• Proficiency in Microsoft Office Suite and the ability to manage multiple priorities.
• Life & Health resident agents license required.

Culture & Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match, company-paid life and disability insurance, and stock purchase opportunities.
• Paid time off, volunteer paid time off, and employee assistance program.
• Career mobility, employee networking groups, tuition reimbursement, and professional development opportunities.
• Charitable contribution matching programs.