Principal Researcher (AI)

Location: Hybrid; at least three days per week in the local office or onsite with clients.

Company

Oliver Wyman is a management consulting business of hirify.global, advising organizations on transformation, risk, capital, people, investments, and management consulting across 130 countries.

What you will do

• Lead market, qualitative, quantitative, and behavioral research supporting product and capability strategy.
• Design and execute surveys, interviews, diary studies, desk research, and other research programs.
• Synthesize research data into clear insights, recommendations, and implications for product direction and prioritization.
• Develop personas, archetypes, and behavioral frameworks grounded in real user contexts.
• Shape strategy presentations and leadership materials with evidence-based narratives.
• Partner with Product Strategy, Design, and Product teams to embed user insight into decision-making.

Requirements

• 8+ years of experience in user research, consumer insights, human-centered research, or behavioral research.
• Ability to independently lead complex qualitative and quantitative research from design through synthesis and recommendations.
• Experience with surveys, diary studies, interviews, synthesis, behavioral analysis, personas, archetypes, and behavioral frameworks.
• Advanced qualitative research leadership and applied quantitative analysis skills.
• Strong documentation, insight synthesis, storytelling, and executive communication skills.
• Proficiency with survey platforms, Miro or Mural, presentation tools, and collaboration tools.

Nice to have

• Experience working in or with a consulting organization.
• Understanding of how consultants and consulting partners make decisions and balance client, team, and business priorities.

Culture & Benefits

• Hybrid work combining remote flexibility with office collaboration and professional development.
• At least three days per week are expected in the local office or onsite with clients.
• Office-based teams identify at least one weekly anchor day for in-person collaboration.
• Commitment to a diverse, inclusive, and flexible work environment.