Senior Digital Experience Research Analyst

Location: Remote, United States

Compensation ranges from $108,000–$180,000 to $149,100–$248,400 USD depending on the U.S. geographic zone; ranges include base pay and performance-based bonus.

Company

hirify.global provides data resilience and data security solutions that help organizations protect and manage data and AI-related risk.

What you will do

• Define and lead the user research strategy, roadmap, frameworks, standards, and best practices.
• Conduct qualitative and quantitative research, including user testing, interviews, surveys, competitive benchmarking, and expert reviews.
• Analyze behavioral data and user feedback to identify friction points and opportunities for product and design decisions.
• Define web measurement strategies, monitor performance, and present insights through dashboards and executive readouts.
• Own A/B and multivariate experimentation in partnership with design, product, and development teams.
• Build data stories, scalable research documentation, and reusable insight repositories.

Requirements

• 4+ years of experience in user research, digital experience, conversion optimization, or a related field.
• Experience defining and leading research strategies and programs.
• Strong qualitative and quantitative research skills.
• Hands-on experience with Adobe Analytics, Customer Journey Analytics, and Adobe Target.
• Ability to create data-driven readouts that influence decisions and align cross-functional stakeholders.
• Understanding of user-centered design principles and accessibility standards.

Nice to have

• Experience with large-scale B2B websites or digital platforms.
• Experience with UserTesting, Microsoft Clarity, Hotjar, or similar behavior research tools.
• Experience applying AI tools to interview synthesis, feedback clustering, behavioral analysis, and reporting.
• Experience building a research practice or insight repository from the ground up.
• Experience working in a fast-paced global environment with competing priorities.

Culture & Benefits

• Remote position with unlimited paid time off and 12 paid holidays, including four global hirify.globale Days.
• Paid parental leave, volunteer time, and comprehensive medical, dental, and vision coverage from the first day.
• Mental health support, therapy sessions, digital wellness tools, and supplemental insurance options.
• 401(k) retirement plan with company matching contributions.
• Learning opportunities through LinkedIn Learning, O’Reilly, mentoring, workshops, and a Global Day of Learning.