10 дней назад
Training Support Coordinator
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Training Support Coordinator (Learning and Development Operations): Supporting training delivery through data management, reporting, financial tracking, process coordination, and participant logistics with an accent on employee support, escalation handling, and process consistency. Focus on improving training processes, resolving HR support cases, and optimizing the customer experience globally.
Location: Hybrid, with an average requirement of 2 days per week from an HPE office
Company
is a global edge-to-cloud technology company helping organizations connect, protect, analyze, and act on data and applications.
What you will do
- Support training delivery through operational, administrative, and logistical processes.
- Manage training data, track financial metrics, compile information, and prepare reports.
- Coordinate with vendors, trainers, designers, developers, and training participants.
- Contribute to new process, program, and system implementations.
- Support employee and HR cases, including escalation activities when needed.
- Help improve processes and optimize the customer experience globally.
Requirements
- First-level university degree preferred, or equivalent experience.
- Typically 0–2 years of training or related experience.
- Basic collaboration, communication, administrative, problem-solving, troubleshooting, and customer service skills.
- Basic understanding of training function processes and programs.
- Ability to learn escalation management strategies.
Culture & Benefits
- Hybrid work arrangement with flexibility to manage work and personal needs.
- Comprehensive health and wellbeing benefits for employees and their loved ones.
- Personal and professional development programs supporting career growth.
- Inclusive workplace that values varied backgrounds and individual uniqueness.
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