Account Manager (Healthcare)

Location: Remote within the United States; listed location is Fremont, Nebraska. Domestic travel of up to 20% is required. Core business hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., with flexibility for nights, weekends, or holidays when business needs require.

Salary: $52,693–$85,626 annually.

Company

hirify.global provides pharmacy benefit management, healthcare, and technology solutions for payers, providers, and consumers.

What you will do

• Manage client relationships across onboarding, implementation, business relationship management, and renewal.
• Coordinate client teams and cross-functional business units to deliver contracted services, projects, and service levels.
• Monitor service performance, resolve issues, lead service recovery, and improve customer satisfaction.
• Interpret client business models, benefit designs, pharmacy networks, claims expectations, reimbursement methods, metrics, and reporting requirements.
• Analyze claims results, identify discrepancies and configuration issues, and coordinate timely resolution.
• Identify operational improvements and business development opportunities while maintaining accurate documentation and client sign-offs.

Requirements

• BS/BA degree and at least 2 years of experience, or an equivalent combination of education and experience.
• Experience using multiple business software applications and intermediate to advanced skills in Microsoft Office, including Word, Excel, PowerPoint, Project, and Outlook.
• Strong client-facing communication, consultative, organizational, analytical, decision-making, negotiation, and problem-solving skills.
• Basic understanding of pharmacy benefit management services and business processes.
• Ability to manage client commitments, work under tight timelines, and communicate effectively with internal and external stakeholders.
• Must be eligible to work in the United States; visa sponsorship is not available.

Culture & Benefits

• Remote work with regular coordination among employees, clients, vendors, and stakeholders.
• Medical, dental, vision, and wellness programs.
• Paid time off, company-paid holidays, life and disability insurance.
• 401(k) plan with company match and incentive compensation.
• Tuition reimbursement and employee referral bonus.