Product Manager - Digital Experience

Location: Onsite at hirify.global Base Camp in Springfield, Missouri, United States

Company

hirify.global is a retail company focused on outdoor products, experiences, conservation, and customer-centered digital solutions.

What you will do

• Lead product discovery through customer research, analytics, usability insights, session replay, competitive benchmarking, and user testing.
• Translate customer needs, business goals, operational challenges, and technical capabilities into digital product opportunities and experience solutions.
• Create workflows, journey maps, wireframes, mockups, prototypes, user stories, acceptance criteria, and functional documentation for engineering and delivery teams.
• Use design systems, reusable patterns, and platform standards to define scalable web, mobile, and omnichannel experiences.
• Manage and prioritize product backlogs while facilitating refinement, sprint planning, solution reviews, acceptance testing, and implementation alignment.
• Monitor product performance, feature adoption, customer behavior, and experiment results to guide continuous optimization.

Requirements

• Must work onsite in Springfield, Missouri.
• Bachelor’s degree in business, computer science, information systems, user experience, digital product design, marketing, or a related discipline, or equivalent relevant experience.
• 3+ years of experience in digital product management, digital experience strategy, UX or product design, business analysis, ecommerce, customer experience, or related digital solutioning.
• Experience working in agile product development environments supporting customer-facing digital products, ecommerce experiences, mobile applications, or omnichannel initiatives.
• Ability to create implementation-ready artifacts, including user stories, workflows, wireframes, prototypes, acceptance criteria, and functional requirements.
• Strong product thinking, communication, collaboration, facilitation, prioritization, and problem-solving skills.

Nice to have

• Familiarity with Figma, Jira, Confluence, Miro, FigJam, or similar collaboration and visualization tools.
• Experience with Quantum Metric, Adobe Analytics, GA4, Hotjar, or similar analytics, experimentation, session replay, or customer insight platforms.
• Experience with design systems, reusable components, responsive or mobile-first experiences, and usability practices.
• Familiarity with AI-assisted workflows and modern tools for ideation, prototyping, documentation, research synthesis, or delivery enablement.

Culture & Benefits

• Customer-centered and collaborative product development environment.
• Full-time medical, dental, and vision coverage.
• Health Savings Account, Flexible Spending Account, and voluntary benefits.
• 401(k) retirement savings plan, paid holidays, paid vacation, and paid sick time.
• Discounts on retail merchandise, restaurants, resorts, and conservation attractions.