Lead Business Consultant (Healthcare)

Location: IL - Chicago, United States; full-time onsite

Salary: $92,700–$167,500 annually, plus eligibility for an annual incentive bonus.

Company

hirify.global is a healthcare organization focused on delivering insurance and related customer services.

What you will do

• Drive delivery, contingency planning, business results, and strategic planning for an omni-channel customer experience personalization program.
• Oversee project delivery, contingency execution, vendor relationships, and business partner engagement across multiple enterprise initiatives.
• Coordinate program scope, timing, budgets, milestones, and integration between partner teams.
• Serve as a functional business liaison for program development and implementation.
• Lead, coach, and mentor teams and junior resources in a matrixed environment.
• Track initiative impacts against the personalization maturity curve and connect them to enterprise outcomes.

Requirements

• Bachelor’s degree and 7 years of relevant experience, or 11 years of relevant experience in project management, business analysis, process improvement, strategic planning, product administration, or healthcare functions.
• At least 4 years of experience leading large, complex, multi-million-dollar projects.
• Experience communicating with senior management and executive leadership across multiple divisions.
• Experience preparing and delivering presentations to executive audiences.
• Knowledge of strategic planning techniques, industry trends, business and financial information, and problem resolution.
• Strong organizational, analytical, negotiation, communication, delegation, and MS Office skills.

Nice to have

• Experience driving personalization efforts at a large organization.
• Health insurance or healthcare industry experience.
• Experience monitoring personalization maturity and linking initiatives to enterprise outcomes.
• Proven strategic thinking, execution, decision-making, and ability to articulate options and recommendations.

Culture & Benefits

• Professional development plans supporting career growth.
• Health and wellness benefits, 401(k) savings plan, pension plan, and paid time off.
• Paid parental leave, disability insurance, supplemental life insurance, and an employee assistance program.
• Paid holidays, tuition reimbursement, and additional incentives.