6 дней назад
Technology Consultant (Linux)
81 500 - 187 500$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Technology Consultant (Linux/server hardware): Providing enterprise server hardware repair and Linux system administration support for external customers in onsite partner and customer environments with an accent on root-cause diagnosis, customer communication, and multi-technology data center operations. Focus on resolving complex hardware and software issues, supporting 24/7 on-call service, mentoring team members, and delivering solutions across customer environments.
Location: Onsite at an HPE partner or customer office, with the salary location specified as Oklahoma, United States; travel up to 30% within the United States and Canada.
Salary: USD 81,500–187,500 annual base salary in Oklahoma; variable incentives may also be offered.
Company
is an edge-to-cloud technology company providing infrastructure, data, and application solutions.
What you will do
- Troubleshoot and resolve complex enterprise server hardware and software issues, prioritizing urgent cases and minimizing customer disruption.
- Diagnose issues to root cause, validate technical solutions, and recommend alternatives when needed.
- Provide Linux system administration and technical support across customer data center environments.
- Track repairs and cases in Salesforce, maintain accurate records, and complete work within contract timelines.
- Collaborate with customers and technical teams through regular calls and delivery activities.
- Mentor team members, contribute to knowledge resources, and may lead projects or delivery activities.
Requirements
- 5+ years of enterprise server hardware repair and Linux system administration experience.
- Data center experience in multi-technology environments, including complex technical diagnosis.
- BS/BA degree in computer science or a related field, or 8+ years of relevant professional experience without a degree.
- Participation in a 24/7 on-call rotation and ability to respond, resolve, or escalate issues within contract timelines.
- Ability to work onsite at partner or customer offices and travel up to 30% within the United States and Canada.
- Strong customer communication, leadership, accountability, critical thinking, and relationship management skills.
Culture & Benefits
- Health, financial, and emotional wellbeing benefits for employees and their families.
- Personal and professional development programs supporting career growth and movement across divisions.
- Inclusive workplace that values varied backgrounds and individual uniqueness.
- Flexibility to manage work and personal needs within the role's onsite requirements.
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