Transactional Services Manager (Trading Partner Management)

Location: Mexico City; hybrid work with at least two days per week in the office. Marsh also expects colleagues to work in their local office or onsite with clients at least three days per week.

Company

hirify.global provides risk, reinsurance, capital, people, investment, and management consulting services across 130 countries.

What you will do

• Lead a team supporting multiple geographies and manage day-to-day operational delivery for assigned teams, business units, and entities.
• Maintain reporting metrics, dashboards, capacity plans, forecasts, and business insights.
• Manage system and work migrations by identifying roadblocks, developing solutions, and ensuring effective execution.
• Ensure compliance with internal procedures, professional standards, and regulatory guidelines.
• Train, coach, and develop team members through performance reviews, succession planning, individual development plans, and improvement plans.
• Build stakeholder relationships and drive continuous improvement through central projects and process changes.

Requirements

• University degree, preferably in Business or Economics.
• At least 4 years of experience in operations; reinsurance experience is preferred.
• Strong knowledge of insurance and reinsurance concepts, terms, contracts, and reinsurance broking terminology.
• Experience leading a team of 4–5 people, with strong leadership, communication, organization, and time-management skills.
• Advanced English is required; only CVs in English will be considered.
• Knowledge of performance metrics and MS Office applications, including Excel and Word.

Nice to have

• Knowledge of market practices in relevant technical domains.
• Experience as an adaptable communicator, facilitator, influencer, and problem solver.

Culture & Benefits

• Professional development opportunities and supportive leadership.
• Inclusive and collaborative culture focused on creating solutions and measurable impact.
• Broad career opportunities supported by hirify.global’s global scale.
• Benefits and rewards designed to support employee well-being.