Resource Specialist (Healthcare)

Location: Boston, Massachusetts, United States; hybrid with 2–3 days onsite per week

Salary: $56,600–$61,500 per year

Company

hirify.global provides cancer research, treatment, education, and comprehensive patient care.

What you will do

• Assess patients’ financial status and eligibility for concrete resource assistance.
• Match patient and family needs with internal resources, community programs, agencies, and nonprofit foundations.
• Arrange support for short-term accommodations, parking, transportation, and patient assistance.
• Help patients and families navigate internal and external systems and communicate resource information.
• Maintain patient records, resource database entries, lodging reservations, and correspondence.
• Collaborate with social workers, care teams, and other Resource Specialists while supporting projects and resource information updates.

Requirements

• High school diploma required.
• Bachelor’s degree in healthcare administration, human services, education, psychology, sociology, or a related field preferred.
• At least one year of related healthcare, human services, education, or volunteer experience strongly preferred.
• Strong patient- and family-centered communication, empathy, cultural sensitivity, organization, and problem-solving skills.
• Ability to work independently, prioritize in a fast-paced environment, maintain detailed records, and collaborate with multidisciplinary teams.
• Proficiency with Google Docs and Microsoft Office, particularly Outlook, Excel, and Word.

Nice to have

• Bilingual English and Spanish communication skills.

Culture & Benefits

• Hybrid work arrangement with 2–3 onsite days per week.
• Inclusive, diverse, equitable, and patient-centered work environment.
• Direct adult patient contact and collaboration with multidisciplinary care teams.
• Opportunities to contribute to special projects, pilots, committees, and resource education sessions.