Sr Implementation Consultant (Healthcare IT)

Location: Remote in Canada; candidates must be willing and able to travel as required, primarily for on-site go-live support

Salary: CAD 65,000–75,000 annual base salary

Company

Altera Digital Health, part of hirify.global, delivers healthcare IT and electronic medical record solutions for caregivers and healthcare institutions.

What you will do

• Implement Altera software solutions, primarily Sunrise EMR Core and Ambulatory, at client healthcare sites.
• Complete project workplan activities as part of a multidisciplinary implementation team.
• Configure systems and provide technical guidance to client stakeholders.
• Advise clients on ambulatory workflows, including registration, scheduling, and clinical documentation.
• Identify, resolve, and escalate system and workflow issues throughout the implementation lifecycle.
• Provide go-live and activation support while managing stakeholder expectations and utilization targets.

Requirements

• Bachelor’s degree or equivalent professional experience.
• At least 2 years of hands-on healthcare IT implementation and configuration experience.
• Strong functional knowledge of an EMR or EHR system and experience participating in formal EMR implementation projects.
• Experience with client presentations, stakeholder communication, and managing priorities during long-term implementation cycles.
• Ability to travel approximately 10–15% for implementation and go-live support.

Nice to have

• Experience with Altera Sunrise EMR Core or Ambulatory.
• Experience with Epic or Meditech combined with knowledge of clinic workflows.
• Clinical implementation background or experience rolling out clinics.
• SQL or SSRS reporting experience.
• Project management experience and the ability to quickly learn new information.

Culture & Benefits

• Remote work arrangement within Canada.
• Work with healthcare providers and multidisciplinary implementation teams.
• Opportunity to support the transition from paper-based processes to electronic healthcare workflows.
• Travel is primarily required during final go-live activities.