Talent Development Operations & Program Specialist

Location: New York City, United States

Salary: $67,000–$81,000 per year for candidates based in the United States; expected OTE is $74,000–$94,000 including bonus or commission.

Company

hirify.global provides a customer engagement platform that uses cross-channel messaging, journey orchestration, and AI-powered decisioning to help brands create personalized customer experiences.

What you will do

• Manage the day-to-day administration, scheduling, facilitation, and stakeholder coordination for global new-hire onboarding across AMER, EMEA, LATAM, and APAC.
• Coordinate enrollment, calendars, completion tracking, projects, communications, vendors, rooms, and materials across leadership and learning programs.
• Maintain onboarding content, program materials, learning platforms, and LMS/LXP administration, including user tagging, course publishing, and roster management.
• Facilitate virtual and in-person onboarding sessions and serve as a point of contact for new hires, hiring managers, and vendors.
• Collect feedback, administer evaluation surveys, and analyze baseline program data to identify operational improvements.
• Administer tuition reimbursement, learning stipends, purchase orders, vendor invoices, and contract processing.

Requirements

• 1–3 years of professional experience.
• Familiarity with learning management systems, HR systems such as Workday and Greenhouse, and related software.
• Strong analytical, problem-solving, organizational, and process-documentation skills.
• Experience with event or cohort management and global scheduling across time zones.
• Ability to facilitate confidently in virtual and in-person settings and represent Talent Development professionally.
• Ability to collaborate with cross-functional stakeholders while working autonomously and taking ownership of projects.

Culture & Benefits

• Hybrid ways of working and a curated in-office experience focused on community, connection, and innovation.
• Flexible paid time off and comprehensive medical, dental, vision, life, and disability benefits.
• Retirement and employee stock purchase plans, equity eligibility, and family services including fertility benefits and equal paid parental leave.
• Professional development through career pathing, learning platforms, and an annual learning stipend.
• Employee Resource Groups, volunteer opportunities, donation matching, and a collaborative culture.

Hiring process

• Recruitment may use AI-assisted application screening, interview scheduling, recording, and interview-note summaries.
• Candidates may request an alternative selection process or reasonable accommodation for AI-assisted review where applicable, including under New York City Local Law 144.