Business Analyst - Planning & Delivery Design (Telecommunications)

Location: United Kingdom; location-independent home working, with possible temporary or permanent duties from hirify.global offices or customer sites within a reasonable geographic area

Salary: Excellent basic salary plus bonus and hirify.global benefits

Company

hirify.global provides telecommunications and technology solutions, including fixed-line services, automation, AI, and digital infrastructure for businesses and communities across the UK.

What you will do

• Translate business and customer needs into clearly defined, planned, and delivery-ready work.
• Define problems, capture requirements, develop scope, and establish delivery approaches with programme teams and stakeholders.
• Build integrated delivery plans covering work breakdown structures, dependencies, milestones, and commitments.
• Draft statements of work and bid content for customer programmes.
• Clarify assumptions, risks, dependencies, and governance requirements before work enters delivery.

Requirements

• Strong writing and business analysis skills, including requirements elicitation, scope definition, process mapping, and acceptance criteria development.
• Proven planning and scheduling experience across complex customer programmes.
• Advanced Microsoft Project skills and intermediate Microsoft Excel skills.
• Experience with ServiceNow or similar project, portfolio, or workflow management tools.
• Customer-facing delivery experience, ideally in telecommunications, technology, IT, or managed services.
• Knowledge of delivery governance, dependency management, risk management, change control, and a recognised project, programme, PMO, or assurance qualification such as PRINCE2, P3O, or ISEB.

Culture & Benefits

• Full-time schedule of 37.5 hours per week, Monday to Friday.
• Home-working equipment provided through an “Office in a Box” kit.
• Up to 28 days of annual leave plus bank holidays and paid charity-work time.
• Benefits include discounts, vouchers, pension, learning tools, and parental leave policies.
• Employment is subject to criminal and financial background checks due to regulatory requirements.