2 дня назад
Assistant Area Manager (Hospitality)
65 000 - 65 001$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Assistant Area Manager (Hospitality): Supporting daily operations for technology-enabled short-term rental properties in Park City with an accent on guest experience, property inspections, owner communication, and vendor coordination. Focus on resolving property issues, maintaining inventory and quality standards, coordinating site operations, and providing frequent on-site support across the designated market.
Location: On-site in Park City, Utah, United States; must reside in the designated area and travel frequently to local properties.
Salary: USD 65,000–65,001 per year, plus a performance bonus.
Company
provides technology-enabled short-term rental experiences for groups in the travel and real estate industries.
What you will do
- Support daily operations for properties and report to the regional manager.
- Communicate with property owners, review owner distribution statements, and maintain owner satisfaction standards.
- Monitor guest and homeowner issues, assess resolution quality, and coordinate corrective actions.
- Inspect properties, identify quality and compliance issues, and assign rectification work to vendors.
- Coordinate housekeeping, routine maintenance, supplies, linens, and property inventory.
- Respond to operational requests through email, calls, texts, Slack, and tickets, including rotating after-hours on-call coverage.
Requirements
- At least 2 years of hospitality or customer-facing experience.
- Basic skills in Microsoft Office, including Excel, Word, and PowerPoint.
- Flexible availability for weekends, holidays, and changing business needs.
- Must reside in the designated area and have a valid driver’s license, active car insurance, and a reliable snow-ready car.
- Ability to spend most working time standing, walking, and driving; regularly perform physical activities and occasionally lift more than 25 lbs.
- Strong self-management, prioritization, responsiveness, and ability to work under tight deadlines.
Nice to have
- Vacation rental industry experience.
- Hospitality or real estate experience.
- Accredited Residential Manager (ARM) designation.
Culture & Benefits
- Company-sponsored medical, dental, vision, and life insurance.
- Flexible paid time off and paid parental leave.
- Complimentary and discounted stays at properties.
- Pre-tax retirement savings plans through Betterment.
- Fitness, cell phone, and mileage reimbursements.
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