7 дней назад
Assistant Area Manager (Short-Term Rentals)
60 000 - 64 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Assistant Area Manager (Short-Term Rentals): Supporting day-to-day operations for vacation rental properties in a designated market with an accent on guest experience, property inspections, owner communication, and field team coordination. Focus on resolving guest and homeowner issues, maintaining property standards and inventory, and coordinating in-market housekeeping and maintenance operations.
Location: Panama City Beach, Florida, United States; on-site and within a short drive of the vacation rental properties
Salary: USD 60,000–64,000 per year plus performance bonus
Company
provides technology-enabled short-term rental experiences for groups and operates in the travel and real estate sectors.
What you will do
- Support the Area Manager with daily operations across properties in the designated market.
- Act as a point of contact for property owners, review distribution statements, and coordinate communication with internal departments.
- Monitor guest and homeowner issues, inspect resolution quality, and maintain owner and guest satisfaction standards.
- Train, coach, and evaluate field operations personnel while covering market leadership duties when required.
- Coordinate housekeeping, routine maintenance, property inspections, supplies, linens, and quality assurance activities.
- Travel frequently between properties, participate in rotating after-hours on-call support, and respond through email, phone, text, Slack, and tickets.
Requirements
- At least 2 years of hospitality or customer-facing experience.
- Basic proficiency with Microsoft Office, including Excel, Word, and PowerPoint.
- Valid driver’s license and a reliable snow-ready car.
- Availability to work weekends, holidays, flexible schedules, and rotating after-hours on-call shifts.
- Ability to spend most working time standing, walking, and driving; regularly bend, squat, kneel, climb, carry, reach, stoop, and occasionally lift more than 25 pounds.
- Must reside within a short drive of the vacation rental properties and maintain an in-market presence.
Nice to have
- Vacation rental industry experience.
- Salesforce knowledge.
- Hospitality or real estate experience.
- Accredited Residential Manager (ARM) designation.
Culture & Benefits
- Medical, dental, vision, and life insurance.
- Flexible paid time off and paid parental leave.
- Pre-tax retirement savings plans through Betterment.
- Complimentary and discounted stays at properties.
- Fitness, cell phone, and mileage reimbursements.
- Work alongside an experienced team in a rapidly growing short-term rental business.
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