Senior Order Management & Logistics Support Specialist

Location: Based at the hirify.global office in Bogota, Colombia. Visa and relocation support are not offered.

Company

hirify.global develops solutions that protect food, people, and the planet.

What you will do

• Guide, coach, and support team members while improving knowledge transfer and operational independence.
• Provide operational support for spare parts sales, the Services Supply Network, and the Americas Service administration center.
• Manage complex business operations in ERP systems, preferably SAP, including transaction processing, closure, master data, and record maintenance.
• Track order fulfillment, resolve backorders and delivery constraints, and coordinate reverse logistics activities.
• Coordinate supplier deliveries, address delays and shortages, and manage the Purchase to Payment process.
• Maintain process documentation, communicate with regional stakeholders across time zones, ensure compliance, and drive continuous improvement.

Requirements

• University degree in Business Administration, Logistics, Supply Chain, or a related field.
• Strong experience in Sales Administration, Order Management, or Supply Chain, preferably in a shared services environment.
• Business English proficiency is required.
• Strong experience with ERP systems, preferably SAP.
• Advanced Microsoft Excel skills, including formulas, pivot tables, and macros, plus experience with Power BI and other reporting tools.
• Strong stakeholder management, communication, analytical, problem-solving, attention-to-detail, and continuous improvement skills.

Culture & Benefits

• Development and training opportunities in a global environment.
• Innovation-focused culture with opportunities to deliver visible results.
• Equal opportunity employment experience with a focus on diversity and inclusion.
• Competitive compensation and benefits with flexible working arrangements.