Medical Field Service Engineer (Medical Devices)

Location: Oslo and Finnmark, Norway; field-based customer support

Company

Medical technology company developing vital organ therapy solutions, dialysis-related digital services, and advanced medical devices.

What you will do

• Perform preventive maintenance, repairs, installations, upgrades, and decontamination of critical medical devices.
• Provide technical direction, telephone support, and troubleshooting assistance to customers.
• Train customer personnel on equipment operation, maintenance, inspection procedures, and techniques.
• Plan and organize daily field activities, control car stock and ESD equipment, and maintain accurate service records.
• Work with sales and marketing, quality teams, and research and development to resolve customer concerns and determine corrective actions.
• Follow SOPs and the established quality system while attending required training and meetings.

Requirements

• Proven field service engineering experience in a medical environment.
• Ability to use a wide variety of tools and test instruments.
• Good written and verbal Norwegian and English communication skills.
• Basic computer skills in Word, Outlook, and Excel.
• Proven troubleshooting skills.

Culture & Benefits

• Fixed-term full-time contract through December 2027.
• Work focused on improving patient lives and supporting care teams.
• Collaboration across customer service, sales, marketing, quality, and research and development functions.
• Required training and meetings provided as part of the role.