Digital Product Manager (Member Engagement)

Location: Hilversum, Netherlands; hybrid work with a 60:40 office-to-home policy. Working from abroad is permitted for up to two weeks per year.

Company

hirify.global is a fashion retail brand developing a more customer- and product-led e-commerce organization.

What you will do

• Own the product vision, strategy, and roadmap for member engagement across web and app.
• Improve member sign-up, onboarding, login, accounts, profiles, personalization, rewards, preferences, and consent experiences.
• Identify opportunities through customer research, analytics, and experimentation.
• Translate customer and business problems into measurable outcomes and prioritized initiatives.
• Collaborate with Engineering, UX, Data, CRM, and Commercial teams.
• Champion AI-enabled discovery, prioritization, and product development while contributing to modern product practices.

Requirements

• Proven Product Manager experience in e-commerce, digital products, or technology organizations.
• Experience with loyalty and/or member engagement products.
• Strong commercial mindset with a record of delivering measurable business impact.
• Strong analytical, problem-solving, experimentation, and data-informed decision-making skills.
• Ability to influence without authority and align diverse stakeholders in changing, ambiguous environments.
• Curiosity about AI and enthusiasm for emerging product ways of working.

Culture & Benefits

• Startup-like product culture within a broader retail organization, emphasizing ownership, curiosity, speed, collaboration, and action.
• Hybrid working with a 60:40 policy and the opportunity to work from abroad for up to two weeks annually.
• 25 days of annual leave, with the option to buy or sell up to four additional days.
• Access to the hirify.global Academy for professional development.
• Travel allowance and a 25% employee discount, with additional discounts on selected occasions.

Hiring process

• Short application without a motivation letter.
• Live interview(s), followed by an offer and digital contract.
• Onboarding and ongoing development journey.