Worker's Compensation Senior Case Manager (Tasmania)

Location: Melbourne, Victoria, Australia; role supporting workers' compensation cases in Tasmania

Company

hirify.global's Insurance Software and BPS business helps insurers modernize and operate core insurance processes through industry expertise, software platforms, and AI-driven solutions.

What you will do

• Oversee and manage workers' compensation claims for injured workers within a self-insured framework.
• Coordinate medical care and communication with medical providers, employees, and management.
• Facilitate return-to-work programs and support safe, efficient outcomes.
• Ensure compliance with applicable workers' compensation laws and regulations.
• Assess case information, prioritize multiple cases, and implement timely solutions.

Requirements

• Bachelor's degree in human resources, business administration, nursing, or a related field is desirable.
• At least 2 years of experience in workers' compensation case management, preferably in a self-insured environment.
• Strong knowledge of Tasmanian workers' compensation laws and regulations.
• Excellent communication, interpersonal, analytical, organizational, and problem-solving skills.
• Empathy and understanding of the challenges faced by injured workers.
• Proficiency in Microsoft Office Suite.

Culture & Benefits

• People-first culture focused on inclusion, belonging, corporate citizenship, and equal opportunity.
• Onboarding and continuous development resources, including DXC University.
• Flexible leave options, including purchased leave, plus volunteer days.
• Employee Assistance Program supporting employees and their families.
• Novated leasing, discounted health insurance, paid parental leave, and other discounts.
• Work model prioritizing in-person collaboration while offering flexibility for wellbeing and individual work styles.