11 дней назад
Technical Associate (Marine Electronics)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Technical Associate (Marine Electronics): Delivering Tier 2+ technical support for marine electronics systems across APAC, including MFDs, radar, power systems, and digital switching, with an accent on complex troubleshooting, installation support, and customer service. Focus on diagnosing integrated marine systems, supporting dealers and OEMs, improving technical documentation and processes, and mentoring developing talent.
Location: Coomera, Australia; on-site engagements are required.
Company
is a global marine technology company whose Navico Group division develops marine electronics, power systems, digital systems, fishing systems, and performance components.
What you will do
- Provide Tier 2+ technical support by phone, email, and through on-site engagements.
- Diagnose and resolve marine electronics, system, and installation issues across MFDs, radar, power systems, and digital switching.
- Support dealers, OEMs, and installers with troubleshooting, warranty, and service processes.
- Create technical documentation and training materials while contributing to process improvements.
- Partner with sales, operations, and product teams and act as a subject matter expert and escalation point for the APAC service team.
- Mentor and develop junior talent.
Requirements
- 5+ years of experience in marine, RV, or related technical industries.
- Strong knowledge of marine electronics, electrical systems, and system integration.
- Advanced troubleshooting skills and the ability to interpret technical documentation.
- Customer-focused communication skills, attention to detail, ownership, and a proactive, solutions-focused approach.
- Ability to work in or support on-site engagements in Coomera, Australia.
Culture & Benefits
- Career and professional development opportunities.
- Competitive remuneration.
- Life, income, and health insurance.
- Well-being initiatives supporting work-life balance.
- Equal opportunity workplace that values diverse experiences and perspectives.
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