Boomi Support Team Lead (Kubernetes/Linux)

Location: Remote in the Philippines; alignment with Australian business hours or staggered shifts may be required.

Company

hirify.global is an ASX-listed Australian advisory and IT solutions company with a Data & Integration business focused on Boomi, Smartsheet, OpenText, and hybrid cloud integration solutions.

What you will do

• Lead L2/L3 operational support for Boomi integration platforms, including incident triage, troubleshooting, and resolution.
• Analyse integration failures using logs, message tracing, monitoring, retries, and replays.
• Act as the escalation point for critical incidents and coordinate recovery, stakeholder communication, and customer ownership.
• Perform root-cause analysis, problem management, permanent fixes, and preventative controls.
• Design, build, test, and deploy integrations and APIs while supporting releases, environments, and CI/CD automation.
• Improve monitoring, alerting, standardisation, performance, runbooks, and technical documentation.

Requirements

• Remote work from the Philippines with possible Australian business-hours or staggered-shift alignment.
• Strong Kubernetes and Linux experience; Azure experience is an advantage.
• 1–5 years of integration support and/or integration development experience.
• Hands-on Boomi AtomSphere experience, including Atoms/Molecules, process design, connectors, APIs, and deployments.
• Experience with integration patterns, API management, enterprise applications, IT service management, CI/CD, Git workflows, SQL, XML/JSON, REST/SOAP, TLS, and certificates.
• Strong English communication skills for business, customer, technical, and leadership discussions.

Nice to have

• Boomi certification.
• Monitoring and observability experience with tools such as Splunk, Dynatrace, AppDynamics, or Azure Monitor.
• Containerisation and Azure/AWS runtime hosting or networking experience.
• WebMethods or Azure integration workload experience.
• Tertiary qualifications, preferably in Information Technology.

Culture & Benefits

• Permanent full-time employment with a supportive, collaborative culture.
• Career growth through succession planning, internal promotions, mentoring, and professional certifications.
• Study assistance, employee recognition, and wellbeing benefits.
• Mental health support through an Employee Assistance Program.
• Support for family and caring responsibilities, including paid parental leave.
• Employee referral program with monetary incentives.

Hiring process

• Submit a complete application online through the hirify.global Careers page.
• The recruitment process may also be used to build a talent pool for similar opportunities over the following 12 months.