11 дней назад
Global Head of Solutions Engineering (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Global Head of Solutions Engineering (AI): Building and scaling Dust’s global Solutions Engineering organization across enterprise pre-sales, post-sales adoption, and AI-native technical solutions with an accent on enterprise architecture, integrations, security, governance, and agent systems. Focus on designing complex technical evaluations, developing reusable solution playbooks, and building a multi-region organization that scales without relying on individual heroics.
Location: New York, on-site. Office-first, in-person culture, with offices in Paris, London, San Francisco, and New York. Relocation support is available, and the role includes travel to Paris multiple times a year.
Compensation: $275K–$350K OTE, plus significant equity.
Company
builds an enterprise AI platform that enables teams to turn knowledge and tools into coordinated execution with AI agents.
What you will do
- Define the global vision, strategy, operating model, structure, coverage, and performance systems for Solutions Engineering.
- Lead pre-sales and post-sales Solutions Engineering across complex enterprise evaluations, deployments, adoption, and expansion.
- Scale the organization across Paris, New York, San Francisco, and London while hiring and developing Solutions Engineers and future leaders.
- Improve technical win rates, evaluation conversion, pipeline coverage, evaluation velocity, and technical handoffs.
- Build reusable playbooks, reference architectures, technical assets, AI-native workflows, and methods for resource allocation and risk management.
- Partner with Sales, Customer Success, AI Deployment, Product, and Engineering on customer outcomes, product feedback, integrations, security, governance, and agent architecture.
Requirements
- Experience building, scaling, or significantly transforming a Solutions Engineering, Solutions Architecture, Customer Engineering, Technical Account Management, or comparable customer-facing technical function.
- Experience recruiting, retaining, and developing customer-facing technical talent across multiple regions, segments, or customer motions.
- Ownership of measurable go-to-market outcomes and direct experience winning complex enterprise opportunities.
- Strong technical credibility across enterprise architecture, integrations, security, governance, AI systems, APIs, authentication, data connectors, and cloud architectures.
- Ability to advise customers on AI agents, model selection, prompting, context management, tool use, retrieval, evaluations, reliability, latency, and cost.
- Ability to work on-site in New York within an office-first, in-person culture.
Culture & Benefits
- In-person collaboration focused on fast decisions, close teamwork, and solving complex problems together.
- Competitive OTE of $275K–$350K and a significant equity package in a Sequoia-backed startup.
- Health insurance for employees and dependents.
- New MacBook Pro or Linux machine and related equipment.
- Relocation support, regular team events, offsites, and opportunities to work with the EU team in Paris.
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