Senior Renewals Associate (SaaS)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Location: Atlanta, Georgia, United States; office-first culture with three days per week in the office for most roles
Annual base pay range: $60,320–$81,120 USD for candidates based in California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington. The role may also be eligible for discretionary bonuses, equity, and commissions.
Company
develops an AI-ready governance platform that combines regulatory intelligence, automation, and connected workflows for responsible data use.
What you will do
- Lead renewal strategy across a complex portfolio of high-value commercial accounts.
- Improve renewal forecasting through account analysis, historical trends, and customer engagement insights.
- Identify churn and contraction risks and implement mitigation plans with Customer Success and Sales.
- Own renewal negotiations with executive-level customer stakeholders.
- Partner with Revenue Operations and Finance to improve renewal workflows, documentation, and reporting.
- Mentor junior team members and contribute to retention initiatives, renewal playbooks, and process improvements.
Requirements
- 3+ years of experience in renewals, account management, or SaaS customer-facing roles.
- Demonstrated expertise in contract negotiation and renewal forecasting.
- Strong knowledge of CRM systems, including Salesforce, and reporting tools.
- Experience mentoring peers or leading small projects and initiatives.
- Analytical, detail-oriented, commercially minded, and confident working with internal and external stakeholders.
- A BA/BS in Business, Economics, or a related discipline is preferred.
Culture & Benefits
- Office-first work environment with regular in-person collaboration.
- Comprehensive healthcare coverage, flexible PTO, and retirement account support.
- Equity RSUs and annual performance bonus opportunities.
- 14+ weeks of paid parental leave.
- Career development opportunities and company-paid privacy certification exam fees.
- Support for employees' physical, mental, and emotional well-being.
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