Renewals Specialist (SaaS)

Location: On-site in Westminster, Colorado, or Lake Oswego, Oregon. Travel requirement: 10–20%.

Salary: $49,600–$68,300 annually. Commission eligible; not bonus eligible.

Company

hirify.global is an industrial technology company developing solutions that connect the digital and physical worlds across construction, geospatial, government, transportation, and other industries.

What you will do

• Own the end-to-end renewal lifecycle, including account reviews, customer notifications, quoting, and renewal execution.
• Develop customer-specific renewal strategies with Customer Success, Sales, Product Management, and Legal.
• Identify customer requirements, remove roadblocks, and drive timely renewal closure.
• Monitor at-risk accounts and create action plans to improve retention.
• Meet quarterly and annual renewal goals and prepare activity and forecast reports.
• Manage customer relationships, confidential information, internal resources, and multiple projects while maintaining accuracy and service quality.

Requirements

• Associate’s degree, preferably in Finance, Accounting, or Business, plus one to three years of relevant experience in customer support, service, management, accounts receivable, or an equivalent area.
• Sales or customer service experience, including familiarity with quoting, billing, and contracts.
• Hands-on experience using Salesforce CRM.
• Basic project management experience and the ability to manage multiple projects.
• Strong written and verbal communication skills, analytical and problem-solving abilities, and attention to detail.
• Ability to work with cross-functional groups and communicate with C-level executives and business owners.

Nice to have

• Bachelor’s degree in Finance, Accounting, or Business.
• Experience with enterprise software or construction-industry software solutions.
• NetSuite experience and knowledge of order processing.

Culture & Benefits

• Collaborative, supportive environment focused on tangible real-world impact.
• Medical, dental, vision, life, and disability benefits.
• Paid time off, retirement plans, and paid parental leave.
• Health, dependent-care, and commuter tax savings plans where available.
• Employee Stock Purchase Plan and an ownership-oriented working environment.

Hiring process

• Submit an online application through the posting.
• Applications are accepted on an ongoing basis until the position is filled.