Sales and Marketing Manager (Hospitality)

Location: Hard Rock Cafe Rome, Italy

Company

Hard Rock Cafe Rome operates a multi-product hospitality business covering restaurant services, retail, live music, and special events.

What you will do

• Direct cafe sales and marketing efforts in line with the operating strategy and brand standards.
• Develop marketing initiatives and sales strategies to drive year-over-year guest count growth.
• Manage marketing expenses, budgets, forecasts, and cafe P&L activities.
• Market restaurant, retail, live music, and special events to corporate, tourist, and local audiences.
• Plan and execute meetings and events for clients while maintaining high guest satisfaction.
• Lead team performance, development, learning programs, retention, and career advancement.

Requirements

• Experience with CRM platforms.
• Expertise in social media platforms.
• Genuine enthusiasm and aptitude for sales.
• Strong verbal and written communication, presentation, listening, problem-solving, and business skills.
• Fluency in English is required.
• Ability to communicate complex ideas to media, customers, clients, partners, and employees.

Nice to have

• Background in the music industry.
• Ability to bring innovative, out-of-the-box ideas to the team.
• Additional language abilities.

Culture & Benefits

• Benefits package supporting team member health, family well-being, future planning, and work-life balance.
• Benefits may vary depending on employment status.
• Focus on customer-first service and consistent brand-standard execution.
• Opportunities for employee learning, development, advancement, and professional growth.