Collections & AR Specialist

Location: 100% remote within the United States; permanent and continued U.S. residency is required.

Company

hirify.global provides an integrated education technology platform for K–12 schools, including websites, communications, mobile apps, enrollment, and marketing services.

What you will do

• Manage AR aging, conduct collections outreach, and flag accounts for review with context and recommendations.
• Post customer deposits daily and keep cash application current and reconciled.
• Resolve billing questions, disputes, escalations, and inbound AR inquiries end-to-end.
• Maintain accurate records in NetSuite and the AR case management tool for reliable DSO and AR reporting.
• Upload invoices to customer vendor portals and support credit card payment processing.
• Coordinate with Sales and Finance on dispute resolution, system migrations, process changes, and workflow implementations.

Requirements

• Permanent and continued residency in the United States is required.
• 5+ years of experience in accounts receivable, collections, or a related finance role.
• Strong understanding of the full accounts receivable cycle and its business impact.
• Exceptional attention to detail and the ability to manage high-volume work accurately.
• Strong written, verbal, and customer-facing communication skills.
• Ability to work independently, prioritize effectively, identify root causes, and own outcomes.

Nice to have

• Experience with NetSuite or a comparable ERP and an AR case management tool.
• Experience managing vendor portals.

Culture & Benefits

• Fully remote employment within the United States.
• Competitive employee benefits and professional development opportunities.
• Collaborative culture focused on partnership, purpose, and supporting K–12 education.
• Equal opportunity workplace with reasonable accommodations for qualified individuals.