Digital Experience Merchandising Associate Manager (eCommerce)

Location: Atlanta Support Center, United States; onsite 4 days per week, typically Monday–Thursday. Availability to travel up to 10%.

Company

hirify.global is a multi-brand restaurant company operating more than 33,300 restaurants across brands including Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC.

What you will do

• Support digital content strategy and execution across email, push, SMS, web, and app channels.
• Develop merchandising calendars aligned with brand campaigns, loyalty initiatives, and product launches.
• Coordinate storytelling, offers, and content placements to improve transactions and loyalty engagement.
• Monitor acquisition, click-through rate, conversion, average check, and loyalty metrics to recommend improvements.
• Plan A/B tests, post-campaign readouts, and test-and-learn initiatives across owned digital channels.
• Coordinate with CRM, creative, brand marketing, analytics, IT, and product teams to deliver campaigns and personalization strategies.

Requirements

• Four-year degree in marketing, business, digital media, or a related field.
• 3+ years of experience in digital marketing, CRM, or ecommerce merchandising.
• Strong understanding of omnichannel customer journeys and content strategy.
• Experience managing campaigns across email, push, SMS, web, and app platforms.
• Experience with enterprise CRM or marketing automation platforms.
• Strong project management, communication, strategic thinking, and tactical execution skills.

Culture & Benefits

• Work as part of the Digital Guest Experience team.
• Collaborate across brand marketing, analytics, IT, product, CRM, and creative functions.
• Contribute to digital commerce and loyalty initiatives across a portfolio of major restaurant brands.