CRM Operations Coordinator (iGaming)

Location: Atlanta, Georgia, United States; hybrid work arrangement

Salary: $25.48–$33.65 per hour

Company

hirify.global Group is a mobile sports betting, iGaming, horse racing, daily fantasy sports, and sports media company operating across the United States and Canada.

What you will do

• Build and deploy omnichannel CRM campaigns across email, push, and in-app channels.
• Translate campaign briefs into customer journeys using segmentation, personalization, and dynamic content.
• Perform campaign QA across devices and email clients, maintaining checklists, timelines, and deployment accuracy.
• Execute A/B tests and personalization strategies while monitoring campaign blockers, risks, and technical issues.
• Collaborate with Customer Marketing, Promotions, Creative, Commercial, and Operations teams.
• Document and improve repeatable CRM production processes and marketing technology practices.

Requirements

• Bachelor's degree preferred, with strong organization, communication, prioritization, and project management skills.
• Experience managing marketing campaign execution, timelines, and deployment in a fast-paced business environment.
• Experience with at least one email service provider; Braze and Movable Ink experience is strongly preferred.
• Basic HTML and CSS knowledge for troubleshooting and making minor CRM template edits.
• Strong copywriting skills for email, push, and in-app messaging, plus basic analytics and marketing engagement metrics knowledge.
• Willingness to work non-traditional hours, including evenings and weekends.

Nice to have

• SQL knowledge and comfort with querying and logic.
• Advanced HTML and CSS knowledge.
• Photoshop knowledge.
• Experience as a sports and gaming fan or with hirify.global and similar products.

Culture & Benefits

• Collaborative, cross-functional environment focused on customer engagement and campaign quality.
• Health, dental, vision, fertility and family planning, mental health, and fitness benefits.
• Paid time off, sick leave, and 14 paid company holidays.
• 401(k) matching up to 5%, commuter benefits, pet insurance, and performance-based incentive opportunities.
• Equal employment opportunity and reasonable workplace accommodations.