11 дней назад
Salesforce Manager, AI & Agentforce Delivery
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Salesforce Manager, AI & Agentforce Delivery (Salesforce/AI/Agentforce): Leading the delivery of Agentforce and AI-powered client solutions while managing and mentoring technical delivery professionals with an accent on agentic solution design, automation, and enterprise AI integrations. Focus on designing agent topics, instructions, actions, deployment methods, and supporting data structures, while balancing hands-on architecture work with staffing, performance management, and delivery quality.
Location: Remote - United States. Travel up to 25% for customer projects and company events.
Company
, part of Accenture, delivers AI, AWS, and Salesforce solutions, including Agentforce, generative AI, conversational AI, and predictive analytics.
What you will do
- Deliver hands-on client projects involving Agentforce and Salesforce solutions.
- Lead technical solution design for agentic topics, instructions, actions, automations, code, deployment methods, and supporting data structures.
- Manage, mentor, and provide career guidance and performance feedback to architects, consultants, developers, and other delivery professionals.
- Own forecasting and staffing input, coordinate solution design reviews, and maintain delivery standards across engagements.
- Create and facilitate enablement workshops, office hours, and knowledge-sharing guilds.
- Support technical hiring through interviews and interview-material updates.
Requirements
- 5+ years of hands-on experience delivering technology solutions, including Agentforce or other generative AI-driven platforms.
- 2+ years of experience managing or mentoring architects, developers, consultants, or similar delivery professionals.
- Experience balancing billable client delivery work with team leadership responsibilities.
- Experience with performance feedback, career development conversations, corrective action, and technical hiring interviews.
- Strong communication skills across technical delivery and people-management discussions.
- Must be based in the United States; remote work is available within the United States.
Nice to have
- Experience designing or facilitating workshops, office hours, or guilds.
- Architect-level certifications and experience forecasting or managing technical-team staffing.
- Prior Agentforce delivery experience.
- Familiarity with foundational LLMs, prompt engineering frameworks, AI orchestration tools, RAG architecture, and fine-tuning strategies.
Culture & Benefits
- Remote and in-person work options supported through a headquarters in Massachusetts and regional hubs.
- Flexible scheduling focused on results rather than fixed working hours.
- Collaborative culture with opportunities to share feedback directly through town halls and company meetings.
- Team events and regular celebrations.
Hiring process
- 30-minute recruiter phone screen.
- 45-minute peer video interview.
- 60-minute panel video interview with a hands-on architecture exercise and management scenario discussion.
- 45-minute leadership video interview.
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