7 дней назад
Associate Collections Analyst (Fintech)
40 123 - 51 002$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Associate Collections Analyst (Fintech): Managing account-level reviews and client outreach strategies across the collections lifecycle with an accent on revenue recovery, customer communication, and financial process optimization. Focus on analyzing accounts, investigating payment issues, prioritizing collection activities, and resolving conflicts while supporting operational and strategic initiatives.
Location: United States; remote-first
Salary: $40,123–$51,002 USD annually, depending on geographic zone
Company
is a fintech product company building financial automation tools that help businesses manage spending, payments, and operational workflows.
What you will do
- Support operational and strategic initiatives for the collections function.
- Manage account-level reviews across the complete collections lifecycle.
- Identify effective client outreach strategies and execute collection plans.
- Optimize collection processes to maximize revenue recovery and meet financial goals.
- Build relationships with internal stakeholders and resolve customer-related conflicts.
Requirements
- 0–2 years of direct collections experience, preferably in e-commerce, payments, financial services, or a similar industry.
- Ability to learn, adapt to, and train on new processes and procedures.
- Logical and rational thinking with data analysis and investigative skills.
- Strong organizational and time management skills, including the ability to prioritize multiple tasks.
- Strong interpersonal and decision-making skills.
- Must be located in the United States.
Nice to have
- Knowledge of ACH, checks, digital wallets, international payments, virtual cards, and credit cards.
- Degree in Accounting, Finance, or Operations Management.
Culture & Benefits
- Remote-first work environment with offices in San Jose, California, and Draper, Utah.
- Medical, dental, and vision plans with employee coverage options.
- HSA and FSA accounts, life insurance, and short- and long-term disability coverage.
- Paid holidays, wellness days, and flexible time off.
- 401(k) retirement plan, employee stock purchase program, wellness initiatives, and employee assistance services.
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