Lowrance Technical Support Intern (Marine Electronics)

Location: Tulsa, Oklahoma, United States; hybrid office schedule. Seasonal schedule: May–August, 8:00 a.m.–5:00 p.m., Monday–Friday.

Salary: $18–$22 per hour.

Company

Navico Group, a hirify.global division, develops marine and mobile technology, systems, and solutions including Lowrance marine electronics.

What you will do

• Serve as a customer contact through phone and email, coordinating service activities and technical support.
• Answer questions about product features, benefits, installation, and compatibility.
• Perform remote troubleshooting using schematics and internal tools.
• Document customer cases in CRM systems and analyze service trends.
• Collaborate on training materials, service documentation, and product robustness improvements.

Requirements

• Must be pursuing a degree at Tulsa University, Rogers State University, Oklahoma State University, or the University of Oklahoma.
• Must successfully complete the 20-hour Navico Online Learning Academy training before consideration for the role.
• Experience troubleshooting electronics remotely and applying effective problem-solving techniques.
• Practical computer literacy, including Microsoft Office Suite and the ability to learn internal systems.
• Professional demeanor, strong interpersonal and written and verbal communication skills, collaboration, organization, and a solutions-oriented approach.

Nice to have

• Active membership in a collegiate fishing team.
• One year of experience installing, repairing, maintaining, or supporting marine or RV electronics.
• Familiarity with the Lowrance HDS ecosystem.
• ABYC, NMEA, or MEI certification, or an FCC license.
• Bilingual Spanish and English communication skills.

Culture & Benefits

• Hybrid office environment with no weekend work.
• Training through the Navico Online Learning Academy.
• Potential VIP discounts of up to 40% of MSRP after successful training completion, subject to program limitations.
• 401(k) plan with company match, health benefits, paid time off, and wellness program.