12 дней назад
Corporate Business_SMB Business Lead (SaaS)
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Corporate Business_SMB Business Lead (SaaS): Leading the SMB growth strategy for LINE Biz-solutions across new account acquisition and customer lifetime value growth with an accent on scalable sales, lifecycle programs, and cross-functional execution. Focus on optimizing acquisition, activation, retention, monetization, product adoption, cross-sell, and revenue performance through data-driven playbooks and team leadership.
Location: Taipei, Taiwan
Company
provides Biz-solutions for business customers and SMBs.
What you will do
- Define the SMB business and customer-growth strategy across acquisition, activation, retention, monetization, and expansion.
- Build scalable new-account growth programs covering demand generation, conversion, onboarding, and early-stage activation.
- Drive retention, active-account growth, ARPA, product adoption, cross-sell, expansion, and churn reduction.
- Use funnel, customer, product-adoption, and revenue data to prioritize initiatives and scale effective approaches.
- Lead SMB Sales execution and collaborate with Product, Marketing, Data, Operations, and GTM teams.
- Set team priorities and performance expectations while coaching team members and building an accountable, customer-focused culture.
Requirements
- 10+ years of experience in sales, business development, growth, customer success, product GTM, or related commercial roles.
- Leadership experience in an SMB, SaaS, platform, digital advertising, or technology-enabled business.
- Proven ability to lead a sales team and deliver customer-growth and revenue targets with cross-functional teams.
- Experience using funnel, cohort, customer-behavior, and growth metrics to improve performance.
- Experience designing and scaling growth initiatives, lifecycle programs, self-serve motions, or repeatable GTM playbooks.
- Strong strategic thinking, commercial judgment, communication, people leadership, and problem-solving skills.
Nice to have
- Experience with SMB-focused industries or advertising, CRM, messaging, commerce, martech, or customer-engagement products.
- Familiarity with Official Account, LAP, OA Plus, OA Shop, or related Biz-solutions.
Culture & Benefits
- Collaborate with Product, Marketing, Data, Operations, and GTM teams.
- Build a collaborative, accountable, customer-focused, and data-informed team culture.
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