Key Account Manager – E-Commerce & Channel Development

Location: Taipei City, Taiwan; hybrid

Company

Consumer products business selling through a direct-to-consumer website, e-commerce platforms, retail partners, membership-commerce channels, and group-buying initiatives.

What you will do

• Manage daily operations for major e-commerce and membership-commerce accounts, including promotional calendars, placement negotiations, pricing, quotes, POSM, inventory, advertising spend, and customer service coordination.
• Lead business development, offer structuring, and scheduling for large-scale group-buying and influencer-led sales campaigns.
• Develop new sales channels and cross-industry partnerships, including retail chain and telecommunications collaborations.
• Track sales performance, profit margins, and inventory turnover, preparing regular commercial analysis and reports.
• Coordinate channel reporting, inventory planning, and product supply with headquarters across markets.

Requirements

• 5+ years of experience in e-commerce key account management or business development.
• Strong negotiation skills and commercial acumen, including margin calculation and knowledge of e-commerce promotional mechanics.
• Business-level English for regular sales reporting and coordination with an overseas headquarters.
• Strong project management, self-discipline, and the ability to independently manage complex, multi-channel coordination.
• Comfort with cross-functional communication across internal teams and external partners.

Nice to have

• Experience managing parenting or baby retail channels, maternal-infant brands, or consumer electronics sales.

Culture & Benefits

• Hybrid workplace in Taipei City.
• Regional commercial role connecting local channels with overseas headquarters.
• Exposure to direct-to-consumer, retail, membership-commerce, group-buying, and influencer-led sales channels.