Senior Office Services Associate

Location: Mount Vernon Triangle, Washington DC; fully onsite. Monday-Friday, 11:00 AM-8:00 PM, 40 hours per week with a 60-minute break.

Salary: $39,800-$55,000 per year. The stated hourly range is $19.13-$26.44.

Company

hirify.global provides marketing, packaging, print, and business services supported by proprietary technology, data analytics, and operational expertise.

What you will do

• Provide daily office services support, including mailroom, intake, reprographics, supply management, and visitor office setup.
• Process job tickets, maintain work logs, prioritize workflows, and meet contracted deadlines.
• Communicate with supervisors and clients about jobs, deadlines, and service issues.
• Troubleshoot basic equipment problems, load machines with paper and supplies, and arrange service calls when needed.
• Perform quality assurance on personal work and the work of others.
• Interact with clients by phone, email, and in person while supporting additional service lines as needed.

Requirements

• High school diploma or equivalent.
• At least 1 year of mailroom and office services experience; legal, banking, or large corporate experience is preferred.
• Experience with mail, phone, email, digital reprographics, and mailroom equipment.
• Strong customer service, communication, organization, problem-solving, and deadline-management skills.
• Ability to handle sensitive or confidential documents, make independent decisions, and work effectively in a diverse team environment.
• Ability to lift up to 50 lbs. regularly and work the fixed onsite schedule of 11:00 AM-8:00 PM, Monday-Friday.

Nice to have

• Reprographics experience.
• Experience in a legal, banking, or large corporate environment.

Culture & Benefits

• Medical, dental, and vision coverage.
• Paid time off, disability insurance, life insurance, and parental leave.
• 401(k) with company match.
• Adoption assistance, tuition assistance, and employer or partner discounts.
• Offers are contingent on completing a pre-employment background check and drug screen.