Client Account Services Professional (PropTech)

Location: Dallas, TX; hybrid work arrangement

Annual pay range: $55,900–$80,000 USD

Company

Property intelligence and technology solutions supporting the global property and real estate ecosystem.

What you will do

• Act as the technical liaison between clients and product, engineering, database administration, and systems engineering teams.
• Configure, fine-tune, update, and manage the lifecycle of client-facing applications.
• Gather client business needs and convert them into precise technical requirements for developers and database administrators.
• Diagnose complex technical issues, coordinate resolution, and validate performance and data integrity.
• Lead application change projects, track milestones, communicate updates, and manage technical and timeline risks.
• Manage client expectations through clear, professional communication about technical issues and resolutions.

Requirements

• Bachelor’s degree or equivalent experience in a similar role.
• 1–3 years of experience in product implementation, technical support, or client support.
• Strong critical thinking, problem-solving, written communication, and verbal communication skills.
• Technical project management or coordination experience.
• Ability to understand client business requirements, adapt to changing conditions, and communicate with varied audiences.
• Experience with SQL or a programming language is preferred.

Nice to have

• Familiarity with real estate concepts.

Culture & Benefits

• Flexible working model and an inclusive environment focused on collaboration, creativity, initiative, and professional growth.
• Generous paid time off, 11 paid holidays, well-being time, and volunteer time off.
• Up to 16 weeks of fully paid parental leave and a baby stipend.
• Multiple medical plan options with mental health and wellness support.
• 401(k) with company match, a $400 annual well-being stipend, tuition assistance up to $5,250, recognition rewards, and referral bonuses.