Director, Content & Publishing Operations (AI)

Location: 240 Blackfriars, London, UK; in-person work three days a week or more, with flexibility to work from home or remotely on other days

Company

Informa TechTarget provides technology market research, advisory services, digital content, advertising, and demand-generation solutions for technology buyers and sellers.

What you will do

• Lead global content operations and a centralized team covering editing, design, translation, platform usability, and multimedia.
• Set the function’s strategic direction, operating objectives, performance standards, workforce plan, and three-year roadmap.
• Design and improve operating models, organizational structures, workflows, governance, systems, and resource allocation.
• Manage operational risks and transformation initiatives to improve quality, efficiency, scalability, and business continuity.
• Partner with Research, Consulting, Technology, Finance, and Operations stakeholders on priorities, investment, and organizational change.
• Oversee delivery of syndicated and consulting research projects, annual budgets, KPIs, and performance reporting.

Requirements

• Proven experience leading content production processes at both strategic and operational levels.
• Experience with modern content management systems, analytics tools, and AI solutions.
• Ability to manage multiple complex initiatives and operate effectively in matrix organizations.
• Knowledge of research content, ICT industry intelligence, research methodologies, and efficient content delivery processes.
• Strong executive communication, presentation, stakeholder management, quantitative analysis, vendor governance, and negotiation skills.

Culture & Benefits

• In-person and online social events, diversity and inclusion networks, and a global collaborative environment.
• Up to four paid volunteer days per year with charity match funding.
• Training, mentoring, LinkedIn Learning access, and support for internal career moves.
• 25 days of annual leave, increasing to 27 days after two years, plus a birthday leave day.
• Flexible personal benefits, company-funded private medical cover, wellbeing support, ShareMatch, and recognition programs.
• Ability to work from almost anywhere for up to four weeks per year.