Senior Software Engineer, AI Agents

Location: Virtual Office (Portugal)

Company

hirify.global develops AI-powered experience orchestration technology connecting people, systems, data, and AI for customer and employee experiences.

What you will do

• Design and build agent-to-agent communication systems for autonomous agents collaborating on shared tasks.
• Build and maintain Model Context Protocol servers and clients connecting agents with tools, data sources, and external systems.
• Architect reliable agentic workflows combining reasoning, tool use, and decision-making.
• Own agent features across design, implementation, evaluation, deployment, and monitoring.
• Partner with product and engineering teams to translate customer experience and workflow automation needs into agent architectures.
• Improve reliability, latency, and cost while contributing to internal frameworks and tooling for building and testing agents.

Requirements

• 5–6 years of professional software engineering experience and a record of shipping production systems.
• Hands-on experience with LLMs and agent frameworks, plus practical experience with MCP and/or A2A or strong familiarity with the underlying concepts.
• Strong systems design skills covering state, concurrency, failure modes, and observability in distributed, non-deterministic systems.
• Proficiency in TypeScript/Node or Java.
• Experience with API design, integrations, and tool-calling patterns.
• Excellent communication skills and comfort working in an evolving technical domain.

Nice to have

• Experience with vector databases, RAG pipelines, or LLM output evaluation frameworks.
• Open-source contributions to agent or protocol projects.
• Background in contact centers, customer experience platforms, or enterprise integration.
• Experience with prompt engineering and context management at scale.

Culture & Benefits

• Work on AI-powered technology used by more than 8,000 organizations worldwide.
• Flexible ways of working within a global organization.
• Mentorship, learning programs, leadership development, and education support.
• Paid volunteer time, August Free Fridays, well-being resources, and regionally tailored employee and family programs.

Hiring process

• Application review by Talent Acquisition and the hiring team.
• Zoom interview followed by meetings with the hiring manager and interview team.
• Most processes include no more than five interviews before final steps.