6 дней назад
Client Director (Fintech)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Client Director (Fintech): Leading strategic customer relationships, platform service delivery, and commercial growth across wealth management technology portfolios with an accent on executive stakeholder engagement, technology change programmes, and service operations. Focus on managing complex client commitments, resolving risks and regulatory obligations, and identifying enhancement, cross-sell, and upsell opportunities.
Location: Sydney, Australia
Company
provides a global end-to-end wealth management platform that integrates technology with business and investment operations for regulated financial institutions.
What you will do
- Own the overall relationship and act as the escalation point for a portfolio of customers.
- Build trusted relationships with senior stakeholders and lead operational, strategic, and executive customer reviews.
- Oversee end-to-end platform, project, and operational service delivery against agreed standards.
- Manage technology and business change programmes across milestones, budgets, and quality requirements.
- Partner with technology, operations, delivery, risk, compliance, and legal teams to meet customer commitments.
- Develop account plans, drive revenue growth, and manage customer risks, audits, reporting, and regulatory obligations.
Requirements
- Proven experience in client leadership, account management, relationship management, or strategic customer-facing roles in financial services, wealth management, platforms, or fintech.
- Experience building trusted relationships with senior executives and influencing stakeholders at all levels.
- Strong commercial acumen and experience identifying growth opportunities within existing client portfolios.
- Experience leading complex client engagements and large-scale technology, operational, or business change initiatives.
- Strong stakeholder management, communication, presentation, negotiation, analytical, and risk mitigation skills.
- Knowledge of platform, investment administration, custody, wealth management, or superannuation services is highly regarded.
Culture & Benefits
- Competitive salary and staff benefits.
- Private medical and life insurance.
- Collaborative, inclusive, and supportive culture.
- Opportunity to shape long-term client partnerships and the future direction of wealth management services in the Australian market.
Hiring process
- Apply with a cover letter and CV by 23 October 2026.
- Applications are shortlisted as they are received, and advertising may be withdrawn early.
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