Revenue Operations (AI)

Location: San Francisco, United States; on-site. Relocation to the United States is required if not already based there.

Company

hirify.global is an AI-native commercial insurance company rebuilding insurance operations as software and scaling across offices in San Francisco, Atlanta, and New York.

What you will do

• Own canonical funnel definitions, lifecycle stages, entry and exit rules, data sources, and accountable owners.
• Design and maintain CRM fields, validations, automations, permissions, state transitions, routing, exceptions, and escalation paths.
• Publish forecasting methods with documented inputs, assumptions, versions, and variance against booked revenue.
• Ensure demand, contact, intake, quote, close, bind, and booked-revenue metrics reconcile to source records.
• Analyze funnel volume, conversion, speed, and handoff failures and turn findings into measurable operating changes.
• Automate enrichment, generated notes, task creation, quality checks, and reporting while preserving source data, failure states, and correction paths.

Requirements

• Experience owning revenue operations, sales operations, growth operations, or a comparable operating system in a fast-growing company.
• Knowledge of CRM architecture, lifecycle stages, routing, attribution, forecasting, and pipeline hygiene.
• Ability to write SQL or work directly with data to test operational claims.
• Ability to move from analysis to operating change and measure whether the change worked.
• Experience operating automations such as generated notes, enrichment, routing, task creation, or reporting with visible sources, failure states, and correction paths.
• Must be based in San Francisco or ready to relocate; the role is on-site with no remote or hybrid default.

Nice to have

• Experience partnering closely with sales leaders and frontline operators.
• Experience improving booked revenue and conversion rather than focusing only on dashboard activity.

Culture & Benefits

• On-site, in-person environment with long days and high standards.
• Health, dental, and vision insurance.
• Commuter benefits.
• Team meals and snacks.

Hiring process

• Founder screen for initial fit and alignment.
• On-site day involving team meetings and real operational scenarios.
• Application includes a resume and a short example of diagnosing and improving a funnel or CRM operating issue.