Front Desk & Security Operations Coordinator

Location: Rockville, Maryland, United States. On-site role requiring prolonged standing and walking, facility patrols, access monitoring, and emergency response.

Salary: USD $31.34–$32.97 per hour. Target annual bonus varies by role level.

Company

hirify.global is an independent scientific nonprofit organization that develops public standards and programs to support the safety and quality of medicines, dietary supplements, and food ingredients.

What you will do

• Serve as the primary point of contact for employees, visitors, contractors, and vendors entering hirify.global facilities.
• Monitor facility access, verify identification, issue visitor badges, and conduct interior and exterior security patrols.
• Monitor CCTV, alarms, access-control systems, and visitor-management platforms.
• Respond to security incidents, safety concerns, fire alarms, evacuations, medical emergencies, and shelter-in-place situations.
• Investigate and document incidents, accidents, and unusual activities while maintaining security logs and reports.
• Supervise contracted security guards, coordinate with Facilities and external security providers, and contact law enforcement or emergency responders when required.

Requirements

• High school diploma or GED required.
• At least 5 years of supervisory or leadership experience, including oversight of security personnel, contract security services, or facility operations.
• At least 5 years of experience in security, front desk or reception, access control, or customer service.
• At least 5 years of experience monitoring CCTV, access-control systems, alarms, and visitor-management platforms.
• Proficiency with Microsoft Office and site-specific security programs.
• Must be at least 21 years old and able to work on-site in Rockville, Maryland.

Nice to have

• Security Guard License, where required by state regulations.
• CPR and First Aid Certification.
• Emergency Response or Incident Management Training.

Culture & Benefits

• Company-paid time off.
• Comprehensive healthcare options.
• Retirement savings benefits.
• Inclusive, collaborative, and mission-focused work environment.
• Work supporting public health standards and access to safe, quality medicines.