Creative Operations Manager

Location: Remote from Canada; must work within one hour of Eastern Time (US).

Company

hirify.global is a global network of business, design, and technology talent that enables companies to scale teams on demand.

What you will do

• Manage complex creative projects across advertising campaigns, video, podcasts, social, and other channels from intake through final delivery.
• Develop project plans, roadmaps, timelines, milestones, assignments, and status tracking in project management tools.
• Review creative briefs, manage weekly intake, clarify requirements, assess scope and capacity, and prepare projects for kickoff.
• Partner with Creative Leads and cross-functional stakeholders to balance priorities, resources, dependencies, risks, and deadlines.
• Facilitate kickoffs and status meetings, document decisions and next steps, and provide reporting on project health and at-risk work.
• Improve workflows, operational processes, onboarding resources, and efficiency across the Creative Team.

Requirements

• Bachelor’s degree is required.
• 5+ years of project or creative operations experience within an advertising agency, design studio, creative department, or similar environment.
• Experience managing multiple creative projects with competing priorities and deadlines.
• Strong understanding of creative workflows and ability to translate business needs into actionable project plans.
• Experience with project management platforms such as Asana, Jira, Trello, Monday.com, or similar tools.
• Outstanding written and verbal communication skills, including communicating project requirements, status, risks, and decisions.
• Strong organizational skills, exceptional attention to detail, and the ability to remain calm, resourceful, and solutions-oriented under tight deadlines or shifting priorities.
• Strong relationship-building and collaboration skills across Creative and non-Creative teams.
• Proactive approach to process improvement and operational efficiency; ability to work independently, exercise sound judgment, and take ownership in a fast-paced, highly collaborative environment.
• Ability to handle varied challenges, deadlines, and contacts in a fast-paced, rapidly growing company, while actively contributing as an individual contributor.

Culture & Benefits

• Fully remote work structure with a global workforce.
• Work environment emphasizing innovation, social interaction, collaboration, accountability, transparency, and continuous improvement.
• Remote work is available from Canada subject to the Eastern Time overlap requirement.
• Visa sponsorship or assistance is not offered.
• Resumes and communication must be submitted in English.