Community Associate, 524 Broadway

Location: New York, NY, United States of America; on-site attendance required

Base pay: $23.00–$25.00 per hour, plus eligibility for role-specific incentive compensation.

Company

Flexible workspace provider supporting businesses and communities across more than 37 countries.

What you will do

• Serve as the on-site point of contact for members and guests at the front desk.
• Build member relationships, create a welcoming community, and connect members with one another.
• Support events and membership engagement, including event promotion, feedback, and building-specific logistics.
• Maintain daily building operations, including mail, packages, keys, access cards, forms, and emergency equipment.
• Explain building policies, procedures, amenities, and local services to members and guests.
• Escalate and resolve operational issues while supporting the Community Management team.

Requirements

• At least 1 year of hospitality experience.
• Strong verbal and written communication skills.
• Outstanding interpersonal, multitasking, and organizational abilities.
• Basic computer proficiency.
• Integrity, dependability, accountability, responsibility, compassion, and a strong work ethic.
• A four-year college degree is preferred but not required.

Nice to have

• Customer service or sales experience.
• Passion for entrepreneurial communities and hirify.global’s mission and values.

Culture & Benefits

• Full-time employment with a collaborative and community-focused work environment.
• 20 days of paid time off and approximately 13 paid holidays.
• 80 hours of paid sick time per full calendar year.
• 16 weeks of paid parental leave.
• Healthcare benefits, 401k plan, and life and AD&D insurance.