Community Manager

Location: Remote; EST preferred

Annual salary: USD 105,000–135,000

Company

hirify.global develops hirify.global Playground, an interactive motion gaming system that helps families move and play together through social, educational, fitness, and entertainment experiences.

What you will do

• Own daily engagement and member experience across Facebook, Reddit, Circle, and other community channels.
• Publish community content, prompts, announcements, and product education while supporting moderators.
• Maintain moderation workflows, escalation paths, and community guidelines.
• Build relationships with families, advocates, beta testers, and super users, and identify customer stories and testimonials.
• Conduct interviews, discussions, surveys, and research initiatives to surface customer insights.
• Produce recurring Voice of Community reports and partner with Product, Marketing, Customer Support, and Research to turn feedback into action.

Requirements

• 5+ years of experience managing online communities or customer advocacy programs.
• Excellent written communication and relationship-building skills.
• Experience managing Facebook Groups, Reddit, Circle, or similar community platforms.
• Strong organizational and project management skills, including the ability to manage multiple projects.
• Ability to analyze qualitative feedback and identify actionable insights.
• Comfort working cross-functionally with Product, Marketing, Customer Support, and Research.

Nice to have

• Familiarity with community analytics, survey tools, and customer feedback platforms.
• Experience with family, gaming, education, consumer technology, or lifestyle brands.
• Experience with ambassador, advocate, or champion programs.
• Experience supporting customer research or creating customer stories, case studies, interviews, or editorial content.

Culture & Benefits

• Flexible working hours and vacation policy.
• Product-driven culture focused on talent and individual growth.
• Hands-on experience with emerging technologies in the gaming field.
• Full-time employment with competitive compensation.