Partner Success Specialist - Midwest (EdTech)

Location: Remote within the United States, supporting CST and EST hours; travel up to 10% for school visits, educator events, and company meetings.

Salary: $43,375–$70,875 per year, plus potential commissions and bonuses.

Company

hirify.global develops education technology and learning programs, including i-Ready, serving educators and K–8 students.

What you will do

• Provide proactive implementation support and responsive service to educators across assigned accounts.
• Onboard educator accounts, create implementation plans, and coordinate with internal teams.
• Use implementation health data and efficiency tools to identify concerns and improve program adoption.
• Help educators analyze student performance and growth data in the i-Ready platform using Excel.
• Support renewals, identify product expansion opportunities, and partner with sales on pilot strategies.
• Provide ad hoc reporting and incorporate Diversity, Equity, and Inclusion messaging in internal and educator-facing conversations.

Requirements

• Associate’s Degree or equivalent experience.
• At least 1 year of experience in customer service, sales, teaching, or a combination of these.
• Proficiency with Outlook, Salesforce, Microsoft Office, Excel, PowerPoint, and MS365.
• Strong communication, listening, interpersonal, customer service, organizational, and time-management skills.
• Ability to learn complex concepts, analyze data, solve problems, work independently, and collaborate effectively.
• Ability to work remotely while supporting CST and EST hours and travel up to 10%.

Nice to have

• Bachelor’s Degree in Education, Marketing, or Business.
• At least 2 years of experience in customer service, sales, or teaching.
• Experience as a K–12 educator, in education sales, or in customer management.

Culture & Benefits

• Medical, dental, vision, and basic life insurance for eligible employees and families.
• 401(k) plan with employer match.
• Flexible vacation and sick policy.
• Twelve paid holidays and a winter office closure.
• Additional employee perks and benefits.