Customer Solutions Representative (Building Construction Products)

Location: Milwaukee, WI; Madison, WI; or St. Louis, MO. Five days per week of onsite work is required, with more than 50% travel. Relocation assistance is available.

Salary: $97,530–$146,290 per year.

Company

hirify.global develops construction equipment, products, services, and technologies that support customers and dealers worldwide.

What you will do

• Deliver the annual business plan for an assigned territory across machines, parts, attachments, services, Customer Value Agreements, customer activation, and other commercial priorities.
• Support dealer sales, parts, service, product, attachment, and marketing teams to improve cross-functional execution and dealer capability.
• Manage attachment forecasting, ordering, inventory planning, sales strategy, marketing, and new product introductions.
• Identify opportunities to grow BCP sales, displace competitive offers, and promote Customer Value Agreement services.
• Improve dealer sales performance through funnel management, performance reviews, and corrective action planning.
• Visit customers regularly, promote Cat digital platforms and machine technology, resolve issues, and share customer and dealer insights with internal stakeholders.

Requirements

• Bachelor's degree preferred.
• Experience in a dealer-facing field assignment or another customer-facing role.
• Experience supporting sales growth, dealer capability development, customer onboarding, or commercial programs.
• Experience with machine sales, attachments, parts, services, dealer development, or product support.
• Knowledge of construction industry trends, products, services, and regulatory considerations.
• Strong communication, negotiation, relationship management, organization, decision-making, and critical-thinking skills.

Culture & Benefits

• Onsite work five days per week is required.
• Company vehicle and cell phone stipend provided.
• Medical, dental, vision, paid time off, 401(k), HSA, FSA, disability, life insurance, and parental and adoption benefits are available subject to eligibility.
• Career development, tuition reimbursement, employee assistance, lifestyle programs, voluntary benefits, and employee discounts are available.
• Incentive bonus opportunities are available.

Hiring process

• Employment offers are conditional on successful completion of a drug screen.
• Visa sponsorship is not available for this position.